Better Business for All

What is Better Business for All?

Better Business for All is a business-focused project and partnership between the business community and regulatory services at Cornwall Council. It is all about working with the business community to improve how regulatory services are delivered. It aims to show how working with your local regulators can save you time and money, improve your competitiveness and help you grow your business.

It’s also about encouraging more businesses in Cornwall to seek advice from local regulators by highlighting the benefits of regulation to business, without fear of enforcement activity.

And it’s about ensuring that regulatory staff better understand how businesses operate and the pressures they face.

(Video courtesy of CIoS LEP)

What areas can they help with?

Business advice and information on complying with the law is available from the following services:

  • Environmental Health
  • Trading Standards
  • Licensing
  • Animal Health
  • Fire
  • Planning

Through Better Business for All, businesses in Cornwall can now access the Regulatory Business Advice Service by calling

0300 1234 212

or emailing

What’s in it for me?

Better Business for All is about business-led improvements to create better regulation and support business growth.
A positive relationship between business and regulators is crucial to reducing both the perceived and real regulatory burden on business.
Making sure you comply with the law will help your business be successful while protecting your customers and your reputation.
We want to create an environment where businesses feel confident to seek advice from local regulators without fear of attracting enforcement activity.

Did you know?

Cornwall Council’s team of regulators carry out more than 60,000 one-to-one visits to local businesses every year.

The vast majority of these visits are to offer advice and guidance to help businesses comply with the law.

One in seven Cornish businesses say they don’t use the council’s regulatory services because they are scared that making contact will trigger enforcement action. But prosecutions are extremely rare – less than one in every 2,000 visits.

Find out more here


The BBFA document is available to download

PDF Download Icon BBFA Tackling Regulation Together (1.3Mb)

Who’s involved?

Better Business for All is part of a national government initiative to reduce the regulatory burden on business. It is endorsed by the Better Regulation Delivery Office, which is part of the Department for Business Innovation and Skills.

Better Business for All is a business-focused project and partnership between the business community and regulatory services at Cornwall Council. It is led by the Cornwall and Isles of Scilly Local Enterprise Partnership (LEP).

The LEP was selected as one of the 11 early adopters of the scheme and successfully bid for grant funding to get the project off the ground.

Cornwall’s Better Business for All (BBFA) programme was recognised nationally when it won the Partnership Award at the Government’s inaugural BBFA awards on in March 2016

The project is being managed by a steering group which includes small and large regulated businesses in Cornwall, the Federation of Small Businesses, Cornwall Chamber of Commerce, the LEP and representatives from a cross-section of regulatory services at Cornwall Council (including Environmental Health, Licensing, Trading Standards, Fire and Planning).

Better Business for All has a Charter which commits everyone involved to work together to ensure we have a regulatory environment that promotes business success and provides public protection.

Find out more here