Many businesses have an outdated image of apprentices being school leaver’s doing manual, low-skilled jobs. It’s time to take the apprentice stereotype, turn it on its head and give apprenticeships the credit that they deserve.
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British companies are not investing in their leaders and managers and it’s costing the economy billions….
How to turn staff appraisals from drab, do-it-because-I-have to exercises into energised two-way discussions with real value.
Are appraisals a thing of the past? Absolutely not says Mel Colton Dyer from the Cornwall Chamber of Commerce. Here she explains why appraisals play an integral role in the open line of communication between manager and employee.
Facebook, Instagram, LinkedIn and Twitter - what's new and what's defunt on social. Get the latest insights from Sam Amps Marketing in this hour webinar perfect for digital technophobes and the social savvy.
Customers are the lifeblood of every organisation so getting the customer experience right is vital. Every company aims to exceed service expectations but to achieve this it’s important to understand what customers want and expect.