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Many businesses have an outdated image of apprentices being school leaver’s doing manual, low-skilled jobs. It’s time to take the apprentice stereotype, turn it on its head and give apprenticeships the credit that they deserve.

You’d have to be a pretty awesome business not to have any skills gaps. There’s always something new to clue up on or a hot new trend that could make things just that little bit easier. For most businesses top training needs fall into ten key areas.

Are you dazzling your customers with impressive service? Do you know how to make your customers feel fantastic and dying to come back for more? Excellent customer service is one of the most important ingredients of business success; dedicate some time to perfecting your technique and you’ll reap the rewards.

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