Frequently Asked Questions
How are you funded?
The Skills Hub is part funded with £1,560,000 from the European Social Fund and match funded by Cornwall Council and the Cornwall & Isles of Scilly Local Enterprise Partnership.
How can you help me?
If you’re starting a new business or have an established small or medium sized enterprise (less than 250 employees), are based in Cornwall or the Isles of Scilly and have an ambition to grow or improve efficiency, then we can offer you additional support.
Our Business Navigators will get to know your business and your individual needs and point you in the direction of suitable additional support and training, either from ourselves or from one of our partners.
If you are referred to one of our Business Connectors they will spend more time face-to-face with you to look at your plans for growth, create a practical action plan and introduce you to the right business support partners for you. Our specialist Skills Connectors on the other hand will offer you an informal skills health check to help you identify skills gaps, barriers to growth or areas of underperformance that could be overcome with training and additional skills. They’ll then refer you to the most appropriate training course, workshop or recruitment solution.
Is this business support?
We are here to guide you to the right support information from across Cornwall and the Isles of Scilly and nationally.
But we are not providing direct business advice or delivering support activity.
What training and skills opportunities can you help with?
And the joy of being independent means that we are aren’t tied to any one training provider. Our service is unbiased and 100% focused on what is best for your business so can point you in the right direction regardless of who is delivering the course or running the workshop.
Can you help with funding grants?
We cannot provide funding ourselves but we can share our knowledge of available funding with you. We know what’s what when it comes to eligibility for various funding pots so can signpost and support you. With us by your side you can be sure that your time isn’t wasted and that you are maximising opportunities.
So what else do you offer?
By registering with the Growth Hub you not only get access to a wide range of business information, but you can also create your own profile and business directory listing, share your news and views and much, much more.
It all starts with registration. You have nothing to lose. So do it now!
What is the Knowledge Tank?
By completing the full registration you can be signposted to the best resources to assist you with your business development.
How do I get on the Knowledge Tank?
The organisations may be local, national, European or International and may offer funding, information, advice or business resources.
If you offer free or reduced cost business information please get in touch with your organisation name, contact details, scheme name and a brief outline of what you can supply.
Can you recommend commercial providers?
What else can I do on this site?
Who are you?
How will Brexit affect the Growth & Skills Hub?
State Aid FAQs
I have received a letter about State Aid. Is this an invoice?
What is State Aid?
Generally speaking, State Aid is not allowed in the EU because a business can receive support that give it an advantage over its competitors. Under the De Minimis regulation, however, businesses may receive State Aid up to the value of €200,000 in any rolling 3-year period without the need to formally notify the European Commission. If you are part of a group of companies, the €200,000 limit applies to all companies under the control of the parent company. So you will need to add all the State Aid received by each company in the group together, to get the total amount of State Aid received.
What services make up the value of the State Aid in terms of the Growth and Skills Hubs?
Who does State Aid apply to?
How do I know when to declare State Aid I have received?
Why is there a value in Euros in my letter?
Do I have to pay this back?
How long do I need to keep my State Aid paperwork for?
Where can I find more information?
I've forgotten my password!
How do I add and chat to a contact?
You can add a contact simply by viewing profiles and clicking on the Add Contact button to the right of their profile nav bar.
This will sent off an email to the person you wish to connect with, who can then decide whether they wish to connect with you.
If they do, you’ll receive a notification in your profile.
Now you can chat with them, re-visit their profile and click on the Chat button.
This will take you to the messaging tab on your nav bar, whereupon you can send your first message to them.
What's profile completeness all about?
Let’s see if you can get to Growth Hub Zendom!
I can't upload my profile image?
Because we have to adhere to server restraints, we need to ensure all images uploaded to our website are optimised, therefore sometimes we need to put restraints on the size of images and the image types that can be uploaded.
For profile images, we always recommend using the .JPG format, we will accept .GIF or .PNG too, but .JPG is the best format to use for photographic images of yourself.
The profile scripts ideally run well with images that are saved to 300-400 pixels wide by 300-400 pixel high.
For cover images, this increases to 1920 pixels wide by 400-450 pixels high.
If you use Facebook or LinkedIn, you can save your profile images from there and they should already be optimised for uploading to our site. But if you have an image you’d like to use, we recommend a file size no greater than 240-250Kb.
There are a number of online sites, that allow you to upload, resize and save optimised images, here’s one of them.