Cornwall Chamber of Commerce has announced its new business partner today – Bloom Procurement Services
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New research by KIS Finance has revealed that consumers are worried the high street is going to be lost completely due to the current store closures in the news.
Customer experience is today’s number one USP and it’s revolutionizing the way we do business. While the contact center remains the catalyst for service excellence, every single department must play its part. Rob Clarke at Teleopti sheds light on a few golden rules for corporate-wide customer service.
Compared with other digital channels, social media is different because it is being driven by customer demand rather than a need to provide customer service via more cost effective channels.
Brits are planning to become more savvy with their saving in 2019, according to the latest research from Paymentsense. The study* reveals that over half (56%) of UK consumers are planning or considering cutting their spending over the coming year.