Cookie Policy
Introduction
By accessing and using our websites or other services, you are agreeing to the terms of this policy and our privacy notice. We may update this cookie policy from time to time and will post any changes here our website.
What are cookies?
Cookies are small files of letters and numbers. These files are either stored in the memory of your computer or other devices such as mobile phones or tablet devices (these cookies are generally known as session cookies) or are placed on the hard drive of your device (generally known as persistent cookies). Cookies are created when you visit a website or other service that uses cookies. Cookies are commonly used to help the user’s browsing experience and provide more information about the user’s experience and interests. This information is generally used to make content, services and advertising more relevant and useful during future visits. For more details about cookies and details of how to delete and disable cookies you can visit www.aboutcookies.org and also see our section on more information and turning cookies off below.
How does the Growth Hub use cookies?
We use cookies on our websites and other services to distinguish you from other users, provide some of the functionality of our services, analyse user interaction and control the serving of advertising. Generally we use two types of cookies; functional and analytical. We use functional cookies to help provide our services, so for example:
- to allow you to access your stored information if you have registered with us;
- by recognising your preferences when you return to our services;
- by enabling us to serve the appropriate regionalised service relevant to your location; or
- by limiting the number of times that any adverts which you view on our services are repeated within a short space of time.
We use analytical cookies to review and analyse user interactivity with our services, including in relation to content and advertising. For example, we may use analytical cookies to:
- recognise and to count the number of visitors to our services;
- to see how you and other users move around within our services and to record which content viewers view; or
- determine when advertising has been served and to which users.
This information helps us to improve our services and may help us provide you with recommendations or more relevant or targeted advertising.
When do we issue cookies?
Unless you have adjusted your browser settings (where possible) to limit the use of cookies, our systems will issue cookies as soon as you visit our websites or access other services. If you have limited cookie use, then please be aware that some of the functionality of our services may not be available to you.
What cookies do we use?
A list of Growth Hub and third party cookies that we use is included below. We may also use additional cookies for particular services. Further details of these additional cookies can be found by visiting the service in question. Further details of any additional cookies can usually be found in the terms and conditions information for that particular app. For example we use services provided by Zoho Corporation Pvt. Ltd. whose Cookies are described here https://www.zoho.com/pagesense/cookie-policy.html and here https://www.zoho.com/salesiq/cookies-policy.html.
Cookie name
What the cookie does
PHPSESSID
To store a simple message when a form is submitted that can be displayed on a different page. For example, if an enquiry form is completed incorrectly, a message will be stored and presented to the user to indicate the errors in the submission.
Lang
Remembers the user's selected language version of a w eb site
_dc_gtm_UA-#
Used by Google Tag Manager to control the loading of a Google Analytics script tag
_ga
Used by Google Analytics to distinguish users for period of 2 years. Google analytics is a service offered by Google that tracks and reports website traffic.
_gid
Used by Google Analytics to distinguish users for period of 24 hours. Google analytics is a service offered by Google that tracks and reports website traffic.
_hj IncludedInSampleHotjar cookie.
Hotjar is an analytics and feedback tool that we use to understand how our website is used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings.
ads/ga-audiences
Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across
websites.
collect
Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.
fr
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
GPS
Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
VISITOR_INFO1_LIVE YouTube cookies
We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
YSC
Used by YouTube (Google) for storing user preferences
PREF
Registers a unique ID that is used by Google to keep statistics of how the visitor uses You Tube videos across different web sites.
i/adsct
Twitter advertising conversion tracking
When do our cookies expire?
Most of the cookies on our websites expire at the end of your current session on our website. However, some of our cookies have an extended lifespan. Some of our cookies are persistent and will never expire, including Flash cookies.
Where can I find more information about cookies, and how do I turn cookies off or delete cookies?
Find out more about cookies, including how to disable/enable and delete them, at the following website www.aboutcookies.org. You can block most cookies (except for Flash cookies) by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you block all cookies (including essential cookies) you may not be able to access all or parts of our services, or you may experience reduced functionality when accessing certain services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our website. You can opt-out of receiving cookies from a range of ad servers (including, among others, Doubleclick, Videology, AudienceScience, Flashtalking and Microsoft) by visiting www.youronlinechoices.com and following the instructions provided. Generally, you can’t delete Flash cookies (also known as local shared objects) with browser controls, but Adobe’s website at www.adobe.com provides information on how to delete or disable Flash cookies.
Contact us
Our full details are set out in our privacy notice. You can email us with any questions, queries or complaints on our contact us page: contact us
How do I change my cookie settings?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org. Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer's website. To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.