Small Business Commissioner helps businesses recover what’s owed them

It is more important than ever to ensure small businesses are paid on time. Many small businesses are reaching out for assistance, with disputes over delayed payments or in some cases, non-payment because of the financial hardship being experienced by all sectors during this difficult time. 

As many small business owners are directly or indirectly impacted by Covid 19, they will be eager to get back on their feet, so keeping on top of the business basics and maintaining cash flow by getting the money in for work carried out or goods supplied is paramount.

The Small Business Commissioner has helped small businesses recover over £7.2 million owed to them (Dec 17 - May 2020) and £500,000 specifically during the coronavirus crisis.  If you’d like more information or help:

• Click here if you are looking for general advice;
• Click here if you have a complaint against a firm regarding non-payment;
• For further information, visit the Small Business Commissioner website;

Read more case studies like the one below on our website.

Case Study:

Nadine Khaznadar is a freelance trainer who was contracted to supply a 4-week training course to a large training agency.

A complaint was received from Nadine Khaznadar after she contacted the agency (who were not adhering to their agreed payment terms) on numerous occasions with regards to an outstanding invoice. The agencies terms of contract were that on the basis that an invoice should be submitted on the last working day of the month and payment would be made within 45 calendar days.

With the assistance from the Office of the Small Business Commissioner who contacted the agency on behalf of Nadine Khaznadar the issue of the outstanding invoice was resolved, and full payment was received.